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Support Hours
Our support team is available every day from 9:00 AM to 9:00 PM (Nepal Time, GMT+5:45).
Reach us at neprefill@gmail.com for order issues, refunds, and account help. We reply within 24 hours.
Live Chat
Tap the chat option in the Help Center for real-time assistance during support hours.
Phone
Call us at +977-1-XXXXXXX for urgent order and payment matters.
Send a Message
Use the Contact Support page to submit a detailed request with your order number, and our team will follow up.