Refund Policy

Digital Products

Due to the instant nature of digital delivery, completed orders for gaming currency, top-ups, and subscriptions are generally non-refundable once delivered.

Failed Deliveries

If a product is not delivered within 24 hours, you are eligible for a full refund or re-delivery. Contact support with your order number.

Incorrect Information

Orders with incorrect user-provided information (e.g. wrong Player ID) are not eligible for refunds. Please double-check before confirming.

Processing Time

Approved refunds are processed to your original payment method within 5-7 business days.