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Wallet Safety & Security

Last Updated: September 2026

Secure Wallet

Your NepRefill Wallet is protected by your account authentication. Only you can access your wallet and authorize payments from it.

Verified Deposits

Every add-money deposit is reviewed and verified by NepRefill before the funds are credited. This prevents failed, disputed, or fraudulent transfers from ever affecting your balance.

You Control Your Wallet

Your wallet balance cannot be manually changed by you or any customer. Balances only move through verified deposits, eligible purchases, approved refunds, and authorized admin adjustments — and every change is recorded.

Private to You

Each wallet belongs to a single account. You can only access your own wallet — no other customer can view, spend, or withdraw your balance.

Fast Checkout

Because your balance is already verified, paying with the wallet is instant — no receipt upload, no waiting, and no extra steps.

A Note on Trust

Secure Wallet • Verified Deposits • Fast Checkout